Privacy Notice

About this notice

This notice explains how Jexenford Solutions Ltd ("Jexenford", "we", "our") approaches the handling of information in connection with this website and the associated service. It is intended to give visitors a general understanding of the information that may be collected, how it may be used, and what choices are available to users.

This notice describes the general approach of the website operator. Where specific service features involve information handling practices that differ from those described here, those differences will be communicated to users at the relevant point of interaction. This notice does not constitute legal advice and should not be read as a comprehensive description of all applicable legal obligations.

What information this website may collect

When you visit this website, certain technical information may be recorded as a standard result of how web servers operate. This can include your IP address, the pages you accessed, the time and date of your visit, and the type of browser or device you used. This information is recorded in server log files and may be retained for a limited period for security and operational purposes.

If you use the enquiry form on this website, the information you provide — including your name, email address, and the content of your message — is transmitted to the Jexenford team by email. This information is used solely to respond to your enquiry and is not stored in an automated database by this website's contact mechanism.

This website does not use third-party analytics services, advertising trackers, or social media embeds. No cookies are currently set by this website for tracking or personalisation purposes.

How information submitted via enquiry is used

Information submitted through the enquiry form is used to assess and respond to the request described. The team may retain a record of correspondence for the purpose of following up on a request or maintaining a consistent record of interactions. Information submitted by users is not shared with third parties for marketing or commercial purposes.

Where an enquiry is unclear or requires additional information, the team may contact the user at the email address provided to seek clarification. Users are not obliged to respond, and a decision not to provide further information will not result in any adverse consequence beyond the team being unable to proceed with the request.

Links to other websites

This website may contain links to external websites. Jexenford is not responsible for the privacy practices or content of any website to which it links. Visitors who follow external links should review the privacy notice of each site they visit.

Data retention

Information held in server logs is typically retained for a limited operational period. Correspondence records are held for as long as is reasonably necessary to support the purpose for which they were created. The specific retention periods applied to any particular record depend on the nature of the information and the context in which it was received.

Where the operator cannot confirm specific retention periods for a particular type of information, users are invited to contact the team at the address below to request further details.

Your rights in relation to information held about you

Depending on the applicable legal framework, you may have rights in relation to personal information held about you. These can include the right to request access to information, to request correction of inaccurate information, and to ask about the purposes for which information is used. The availability and scope of these rights depends on the jurisdiction and the specific circumstances.

If you would like to enquire about information that may be held about you, or if you have a concern about how your information has been handled, please contact the team using the details below. Jexenford does not claim to have implemented any specific regulatory compliance framework, and this notice should not be read as a compliance statement under any particular data protection law.

Changes to this notice

This notice may be updated from time to time as the website and its features develop. Where changes are made, the "last reviewed" date at the top of this page will be updated. Users are encouraged to check this page periodically to stay informed of any changes.

Contact

If you have a question about this notice or about the handling of information in connection with the Jexenford service, you can reach the team at:

Jexenford Solutions Ltd
47 Langham Court
Bristol, BS1 4QR
United Kingdom
Email: [email protected]
Telephone: +44 117 496 0283